Insurance and Billing

Due to COVID-19 restrictions, the following changes have been put in place for the billing department:

  • The Patient Financial Services department is currently closed to the public.
  • The cashier window will be open to the public 8 a.m. – 12 p.m., Monday – Friday.
  • The Financial Counseling office is open 8 a.m. – 3p.m., for patients that want to apply for HCAP and/or financial assistance.
  • Patients arriving after 12 p.m. must make a payment by phone, mail or online.

If you are wondering if your insurance will cover your trip or how much a visit will cost you, check out these resources. Aultman Alliance is a nonprofit hospital dedicated to serving the community.

Arrangements for the payment of your hospital bill are made at the time of admission. Many insurances are covered, but you should make sure your provider is accepted.

Most insurance plans cover a portion of your hospital bill, but you will be billed for charges not covered by insurance. Patients will be asked to present their insurance identification cards at the time of admission.

Additional Information

(Click to Choose)

View the complete pricing breakdown of all our charges.

Learn more about applying for the Financial Assistance Program.

Additional information on patient billing including important phone numbers and frequently asked questions.